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Privacy Policy

A legal disclaimer

Last Updated: 2/8/2025

Aura Growth Lab LTD (“Aura Growth Lab,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and when you engage with us for talent management services. Please read this Privacy Policy carefully.

If you do not agree with the terms of this Privacy Policy, please do not use the Website.

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1. Who We Are

Aura Growth Lab LTD is a talent management agency specialising in working with content creators, including those on platforms such as OnlyFans.

  • Company Name: Aura Growth Lab LTD

  • Registered Office: 128 City Road, London EC1V 2NX

  • Company Number:  16153113

  • Contact Email: hello@auragrowthlab.com

For the purposes of applicable data protection laws, we act as the Data Controller when processing your personal information.

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2. Information We Collect

We collect the following categories of personal information:

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Information You Provide Voluntarily

  • Contact details: Name, email address, phone number, postal address.

  • Application details: Social media handles, OnlyFans profile links, biography, and other information provided during talent applications or partnership discussions.

  • Financial details: Bank account or payment details for commission payouts (only where necessary).

  • Contractual documents: Copies of signed agreements or identification documents (if required for compliance or payment purposes).

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Information We Collect Automatically

When you use our Website, we may collect:

  • Technical data: IP address, browser type, operating system, referral URLs.

  • Usage data: Pages visited, time spent on the site, and clickstream data.

  • Cookies and tracking technologies (see Section 7).

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Sensitive Information

We do not actively collect special category data (e.g., health, ethnicity, sexual orientation). However, some information shared by creators regarding their content may indirectly reveal such information. We treat this with the highest confidentiality.

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3. How We Use Your Information

We process your information to:

  • Respond to inquiries and manage creator applications.

  • Enter into and perform talent management contracts.

  • Process payments and commissions.

  • Provide ongoing support, consultation, and account management.

  • Comply with legal and regulatory obligations (e.g., anti-money laundering, tax reporting).

  • Improve our Website, marketing, and services.

  • Send service updates, newsletters, or promotional communications (you may opt out at any time).

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4. Legal Basis for Processing

We rely on the following lawful bases under the UK GDPR / EU GDPR:

  • Consent – where you opt in to marketing communications.

  • Contractual necessity – to perform our agreement with you.

  • Legitimate interests – to operate and improve our services, provided these do not override your rights.

  • Legal obligation – to comply with applicable laws and regulations.

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5. How We Share Your Information

We may share your information with:

  • Service providers (e.g., payment processors, IT hosting providers, CRM platforms) under confidentiality agreements.

  • Legal and regulatory authorities where disclosure is required by law.

  • Business partners or affiliates in relation to talent promotion and marketing opportunities (with your consent).

  • Successors in business transfers if we merge, sell, or restructure the company.

We do not sell or rent your personal information to third parties.

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6. International Data Transfers

If we transfer your information outside the UK/EEA, we ensure appropriate safeguards are in place, such as:

  • Adequacy decisions by the UK/EU Commission; or

  • Standard Contractual Clauses approved by regulators.

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7. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve site performance.

  • Remember your preferences.

  • Analyse traffic and usage.

You may adjust your browser settings to refuse some or all cookies. Note that disabling cookies may affect your experience on our Website.

For more details, see our Cookie Policy [Insert Link].

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8. Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this Policy, including to satisfy legal, accounting, or reporting requirements.

  • Contractual records: kept for up to 7 years after termination.

  • Marketing data: kept until you unsubscribe or request deletion.

  • Website analytics data: typically retained for 26 months.

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9. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access – request a copy of the personal data we hold about you.

  • Correction – request correction of inaccurate or incomplete data.

  • Deletion – request deletion of your personal data (subject to legal retention obligations).

  • Restriction – request restriction of our processing.

  • Portability – request transfer of your data to another service.

  • Objection – object to certain types of processing, including marketing.

  • Withdraw consent – where processing is based on consent.

To exercise your rights, contact us at [Insert Contact Email].

If you are located in the UK/EU and believe we have mishandled your data, you may also lodge a complaint with the Information Commissioner’s Office (ICO) or your local data protection authority.

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10. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the Internet or method of storage is 100% secure.

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11. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

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12. 18 Disclaimer

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from anyone under 18.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our Website with a revised “Last Updated” date.

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14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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